Changelog
Every improvement that went live on Assistly, newest first. One line each.
- Suggested question buttons under the chat greeting: pick your own, set different ones per page, or let Assistly use what visitors ask most.
- Reply by email: when a visitor has left the page, your team's reply reaches them by email with a link to continue the same chat.
- Help docs import: add several sources, read a sitemap, and see which page an answer came from.
- Try it on your own website: type your address on the homepage and watch the chat answer from your site before you sign up.
- Team alerts in Slack, Microsoft Teams and Discord for new leads, chats that need you, booking requests and rated down answers.
- Typing an address like /settings, /leads or /team now opens that page of your dashboard.
- Signed in users: the chat inside your app can know who the user is, checked with your account's own secret key.
- Every new account starts with a 30 day Pro trial when the email is confirmed.
- Suggested answers: each night the AI drafts answers to questions it could not answer, ready for you to approve, edit or dismiss.
- A clearer pricing page with a Which plan fits guide and answers to common pricing questions.
- A new page for SaaS teams at /saas, and a switch on the homepage to see Assistly for your kind of business.
- The Powered by Assistly badge now credits your account when someone signs up from it, just like your invite link.
- New business types at sign up: SaaS or software, online store, agency or consultant, and online course or coaching, each with fitting starter questions.
- Clearer password rules and sign in messages, plus a hint when an email address looks mistyped.
- A visitor who asks to cancel or move a booking request gets an honest answer, and your team is told.
- Test your bot remembers an email or phone number given earlier in the test chat, just like real chats.
- Business alert emails that fail to send are tried again automatically, with a plain reason in your dashboard.
- Inbox auto translate, a list of every imported page with the reason when one is skipped, and the AI can take a chat back when your team stops replying.
- Upgrade buttons always respond, with a clear message if anything goes wrong.
- Growth can turn a video script into a branded video right in your browser.
- Growth plans for SaaS and online businesses, built on free channels only.
- Dashboard Home shows what needs you, new leads, open chats and how the last 7 days compare.
- Close, reopen, assign or mark many conversations at once.
- A Today strip at the top of the Inbox, and the Growth plan as a weekly checklist.
- The Inbox loads a page at a time and has search, so long chat histories stay fast.
- The Assistly blog at /blog.
- Pictures in the chat: visitors can send a photo or screenshot and the AI can read it.
- WhatsApp photos reach the AI and show in the Inbox, and your team can send pictures back.
- Book it in the chat: visitors can request a time inside your business hours, once you switch it on.
- Connect your calendar with its private iCal address, so the chat only offers times you are free.
- An Insights page with chats per day and your busiest hours.
- A free website audit and a free marketing plan, open to anyone.
- WhatsApp channel: the same AI answers your WhatsApp Business number, with a step by step setup guide.
- Knowledge files: PDF, Word, text and CSV files, Q&A as approved answers, and a weekly refresh of your website.
- Hot lead scoring and qualifying questions, so the best leads stand out.
- Phone alerts, and a dashboard you can install on your phone's home screen.
- Webhooks for Zapier and Make.
- A weekly Monday report on every plan.
- Invite and earn: share your link and get bonus chats when friends sign up.
- Refer and earn for your own customers: visitors can get a personal link to your website right from the chat.
- A public pricing page.
- Sign in code emails work with the Copy code button in Gmail.
- Make the chat yours: bot name, your logo, and left or right placement.
- Website import runs in the background with live progress.
- Translate a visitor's messages to English in the Inbox.
- The 30 day free trial and the Basic plan.
- A calmer design across the site, the dashboard and the chat.
- Assistly went live with a new look for the homepage, dashboard and chat widget.
- Safer sign in: email codes on new devices, passkeys, an authenticator app, and team members.
- A public Help Center.
- Lead alert emails with tap to call and a link straight to the chat.
- Your team can take over any chat from the AI and hand it back.