Answer every product question on your website and inside your app
Assistly learns your product from your website, docs and files, answers visitors and signed in users in seconds, and brings the conversations that need a person to your team.
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Project reports your clients actually read.
"Does the Team plan connect to Slack?" Wants a demo. Open the chat in your inbox.
What it does for a SaaS team
Built from what Assistly does today
Every feature below is part of the product right now. Plan details are on the pricing page.
Answers from your site, docs and files
Add your website and help pages, upload PDF, Word, text or CSV files, and write your own answers. The AI answers only from what you give it and says when it does not know, so it never invents prices or promises. Your website is read again every week.
Inside your app, it knows who is asking
Put the chat in your product too. Add the signed in user's name and email to the chat code, and your inbox shows who wrote. The chat never asks for an email it already has.
Security and integration questions
Visitors ask whether their data is safe and which tools you connect with. The chat answers from your own security and integration pages, and the hard ones go to your team.
Read the guidePricing page questions
Plans, trials, limits and what happens at the end of a trial. Answers come from your pricing page and your own words, so they match what you sell today.
Read the guideQualify leads and hand off to a person
The chat asks your own two to four qualifying questions in a natural way, and from Starter up every chat is marked Hot, Warm or Cold. When a visitor asks for a person, the chat gets a Needs you tag and you get an email. Take over any chat live from your inbox and hand it back to the AI.
Read the guideBook a demo in the chat
Switch on booking, name a booking type Demo, and visitors pick an open time from your hours right in the chat. Accept or suggest another time in one tap, and both of you get a calendar file.
Webhooks for your stack
Send every new lead and new conversation to Zapier, Make or your own system the moment it happens, so it lands in your CRM, spreadsheet or team chat.
Replies in the visitor's language
The AI replies in the language the visitor writes in. In your inbox, a chat in another language can be translated for your team, with the original one tap away.
A flat monthly price
Every plan is a flat monthly price. There is no charge per answer or per resolution, so a busy week never turns into a surprise bill.
See pricingLive in three steps
From sign up to your first answer
Sign up and pick SaaS
Choose SaaS or software as your business type. Your assistant starts with SaaS starter questions to fill in.
Type your website
Your pages and help docs are read after you confirm your email. Add files and your own answers any time.
Add one line of code
Paste the chat code on your site and in your app, test your bot, and go live.
Can the chat work inside my app, not only on my website?
Yes. The same chat code goes on your marketing site and inside your product. Inside the app, add the signed in user's name and email to the code, and every chat in your inbox shows who wrote it.
Will it make up answers about pricing, security or features?
No. It answers only from your website pages, your files and the answers you write. When something is not covered, it says it does not know and asks how your team can reach the visitor.
What does it learn from on day one?
Pick SaaS or software when you sign up and type your website. Your pages are read after you confirm your email, and you get starter questions for plans and prices, trials, cancelling and refunds, integrations, security, data export, onboarding, demos and support to fill in with your own answers.
Can my team step in?
Yes. A visitor who asks for a person gets a Needs you tag and you get an email. Anyone on your team can take over a chat from the inbox, reply, and hand it back to the AI.
How much does it cost?
There is a Free plan, and every paid plan starts with a 30 day free trial with no card needed. Every plan is a flat monthly price with no charge per answer. See the pricing page for all plans.
Put an assistant on your product today
Create a free account, pick SaaS or software, type your website, and test your assistant before it goes live.